Starting January 29, 2025, Inland Revenue (IR) will begin contacting select customers to assist them in setting up two-step verification (2SV) for their myIR accounts. This initiative precedes the mandatory implementation of 2SV, which will be phased in throughout the year, beginning with the first group on April 22, 2025.
Two-step verification is a form of multi-factor authentication that adds an extra layer of security to your myIR account. Once enabled, you'll need to provide a unique security code, in addition to your password, each time you log in. This enhances the protection of your personal and financial information.
If you're contacted by IR regarding 2SV setup, please note:
IR will direct you to log in to your myIR account via the official website (ird.govt.nz) and will not ask you to click on any links.
IR will not request personal information such as credit card or bank account details, nor will they ask for any payments.
For those who have already enabled 2SV, no further action is required. If you're uncertain about the legitimacy of a call from IR, you can request a web message through your secure myIR account or call IR directly at 0800 775 247 for verification.
For more information on setting up and managing two-step verification, visit Inland Revenue's official guide.
Source: IRD Press Release